Mahaffie Ramos

Ive been a customer support for 8 years assisting clients for a bank and financial.
I know how to handle clients with different profile. With 8 years experience , I already master a lot of skills and used them to assist client effectively.

Satisfaction of clients is always my priority and gives fulfillment on my part.
Aside from doing customer service I also know how to do billing , transaction , disputes , complaint handling , account management , and risk management. I am also once a Subject Matter Expert for PayPal US and UK. A compaints POC in Marks n Spencer credit card with HSBC.

I already handle clients from US , UK , CANADA , IRELAND and AU.
I can be your one stop shop if given the opportunity to be with your team.
This is a win win situation for your company as I can do a lot of task. You will pay 1 person to do multiple task that a 2 3 person should do.

I am used to work without supervision and with great outcome. You can assign me via inbound, outbound , email or even c