Baguio City, Philippines
VIRTUAL ASSISTANT/ CUSTOMER SERVICE/ QUALITY ANALYST/ SECRETARY / DATA
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About Me
I possess 4 years of experience in customer service. I handled financial accounts Credit Card and an online marketplace like eBay in the BPO Industry. I have almost 4 years of being a virtual assistant in handling eCommerce using Shopify, CG App, Amazon, and ETSY store. I enjoy the variety of work the job brings each day like handling chargebacks from the bank and disputes from PayPal, and uploading PayPal tracking details. Managing Amazon selling accounts, social media moderation, exporting orders, and processing cancellation, refund, replacements, and returns.
I can assist the customer via live chat, email, social media, and phone support. I have experience in using Zoiper, Zendesk, Reamaze, Communicator, Trello, Click up, Etsy Inventory Integrations, Zipify, Automate io, Helpscout, Intercom, and Gorgias in email and Live chat support.
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$8/hr
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