Listance Mutukudzi

Maputo, Mozambique

7 days ago

Technical Writer

Local Time - 11:35 AM

Current Availability

Part-time : 10-30 hrs/week

About Me

I am a hands on, confident, and hardworking professional with diverse experience. As a technical writer, I create clear, user friendly training manuals and content to help individuals and teams understand complex information easily. I bridge the gap between technical details and practical application, promoting effective learning and user adoption.

With a background in customer service, online chat, and messaging support, I specialize in streamlining communication across platforms and enhancing service delivery through modern tools. I am skilled in Opera, BPO, Zendesk, Maximo, and Kronos. Additionally, I have basic video editing, simple web design, and first aid/CPR skills.

My goal is to provide excellent service, improve client satisfaction, and manage expectations while being culturally aware.

My Expertise

Administrative Support

Explore & Appreciate my Work