About Me
I have five years of customer service experience in call center. I have mastered handling customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.
Because of my outstanding performance as a customer service representative, I became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and floor supports.
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