Imus, Philippines
Customer Service, Experienced Email Support Agent,
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Local Time - 06:32 PM
About Me
I have almost 4 years of experience in Customer Service assisting U.S. customers. I was trained at a large Call Center in the Philippines and served as a Customer Service Advocate or a Tier 2 agent for more than 2 years.
I can provide e-mail and ticket support and will do everything I can to delight your customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Advocate, I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.
I am a full-time freelancer and can work U.S. business hours.
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