, Philippines
Virtual Assistant/Customer Service Specialist/Teacher/Social Med Mngr.
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Local Time - 11:30 PM
About Me
I am a Licensed English Teacher and a customer service specialist. I have been in a call center industry for more than 6 years under financial account or credit card account. I have been tasked to do the following: Handling emails, received phone calls inbound and call out outbound. In inbound calls, I received numbers of calls every day about inquiries, requests problems and complaints in Banking Industry. Do some call outs for customer’s feedback of their requests and complaints.
Also handled inbound queries about phone, television and internet queries and do the inbound sales at the same time. Moreover, I have trained in a virtual Assistant task. I can do Administrative tasks like Internet research, Generating and Organizing Leads, Craigslist Posting, Keyword research in Google and have an excellent English Language Comprehension, Data Entry with the use of Spreadsheets’, Manage Dropbox, Google Drive, Google Docs, Google Calendar, Set Appointments with internal/external client
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