About Me
Energetic customer service professional with 5 years of experience resolving
complex customer inquiries. I’m passionate about building strong customer
relationships, driving brand loyalty, and increasing customer engagement with excellent organizational skills and talent for overcoming customer objection.
In my current role as a Senior Booking/Customer Manager and previous role as Lead sourcing Agent at Jiji.ng Cars45, I gained extensive experience across several facets of Customer Service, including:
Handling objections, angry and sad customers.
Managing sensitive customers information.
To be in charge when communicating with customers. This is very tricky, you must use the 5As approach and respect the customer but be in charge.
To be convincing and persuasive.
working in unity with my team to achieve our set goals.
I always try to improve my skills, learn on the job and deliver enjoyable customer satisfaction.
Explore & Appreciate my Work
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Certifications
$4/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
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Contest Completed
0
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