About Me
Im a Brazilian professional with solid experience in customer service, technical support, and administrative tasks. I’ve worked in technology and telecommunications companies, handling Level 1 support, network monitoring, and incident resolution. Im skilled in remote work tools such as Zoom, Trello, Slack, and Google Workspace, and have basic knowledge of CRM systems. I hold a technical certificate in Visual Communication and Im currently pursuing a bachelors degree in IT Management. With intermediate English and strong communication skills, I’m confident working in remote environments. I’m available for international freelance roles in customer support, technical assistance, and virtual assistance—always focused on delivering excellent service and well organized processes.
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$15/hr
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