About Me
Good Knowledge on SQL commands, writing simple
and complex sql queries
Hands on dealing with database client tools like SQL
Developer,PL/SQL Developer.
• Tracking the Production issues with REQ and INC
tickets on daily basis to reduce the issues count and
reporting the pending issues to the client.
Preparing the Daily & MTD reports, Weekly and Monthly
Reports and PPT for Monthly MOM meetings.
Experience in ServiceNow ad Global Management for
ticket raising Group name creation.
Support the team during Critical situations, Strong
analytical Problem solving and communication skills.
Reporting and tracking the Issue mails until which is
reverted to the users. Worked in Armor/Service
now/Microsoft Excel tools.
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