About Me
Completed My MBA Major in Marketing currently working as associate functional consultant.
I can handle
Requirements Gathering & Analysis: Work with business stakeholders to understand requirements, document business processes, and translate them into functional specifications for Salesforce configurations or customizations.
• Data Analysis & Reporting: Design, implement, and manage reports, dashboards, and analytics to provide actionable insights to business stakeholders and ensure accurate data management.
• User Support & Training: Provide training and user support for business users, helping them leverage Salesforce features effectively. Create user guides, knowledge base articles, and training materials.
• Cross Functional Collaboration: Work closely with other departments Sales, Marketing, IT, Customer Service to ensure that Salesforce solutions align with overall business strategies and processes.
• Testing & Quality Assurance: Develop test plans and conduct user acceptance testing UAT to ensure all new configurations, enhancements, or customizations meet business requirements and quality standards.
• Change Management: Assist in the management of system releases, updates, and continuous improvement initiatives. Ensure effective communication of changes to users and stakeholders.
• Documentation: Maintain clear and detailed documentation of business processes, system configurations, requirements, and user stories for current and future reference.
My Skills are
1 Market research
2 Report Writing Market Analysis, Competitor analysis, Target audience identification, etc.
3 Social media management.
4 SEO Friendly Content writing and keyword research.
5 Data entry, Data management, and Management information system, web scraping, Data processing.
6 Microsoft Excel Vlook Up, hlook up, X lookup, Pivot table, Regression, etc.
7 Lead generation sales navigator.
8 poster design, Presentation, Resume design, Invitation, Flyer, Infographics, and Brochure with the help of Canva.
9 Personal and Virtual assistant.
10 E mail marketing.
11 Customer relationship management with the help of CRM tools
12 Subtitle Writer.
13 Data analysis Excel, Tableau, power.
My Expertise
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