About Me
Technical Support Engineer with proven track of solving product related issues, debugging and monitoring and reactive tracking, log and respond to support tickets. Excellent problem solving, analytical, communication and technical skills, with ability to interact with individuals at all levels. Technical knowledge and proficiency with Windows, UNIX, Linux. Provide quality solution to technical issues raised by the customer with a focus on understanding customer needs. Exposure to Python scripting Able to work in UNIX environment Knowledge in API / API debugging Well organized with the ability to multi task and prioritize with minimal supervision. Excellent problem solving skills with a strong sense of customer commitment. Excellent communication written and verbal and interpersonal skills. Ability to understand and communicate concepts quickly, succinctly, and accurately.
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