About Me
I am an experienced Senior Process Executive with a proven track record in managing customer relations and acquisition at Cognizant Technology Solutions. Adept at handling high volume customer service calls, resolving queries, and ensuring satisfaction through effective communication and detailed process documentation. Skilled in client management, product knowledge, and maintaining quality assurance standards. Committed to enhancing customer experience by implementing feedback mechanisms and developing strategies to address areas of concern. Career goal includes leveraging extensive experience to drive operational excellence and customer satisfaction in future roles.
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$4/hr
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