About Me
Knowledge and compliance to ITIL V3 Processes.
Involved in all stages of Software Development Life Cycle SDLC.
Attention to detail and complex problem solving abilities from operational and technical perspective.
Strong oral and written communication skills.
In depth knowledge in ITSM Incident, Problem, Change, Knowledge modules
Implemented Service Catalog– Created catalog Items, record producers, order guides, approvals for service catalog and complex workflows
Developed and designed UI Macros, UI script and UI pages
Expertise in developing the service portal
Expertise in Integration Transform map, import set, REST and SOAP
Expertise in ATF Automated testing framework
Worked on document control custom application
Developed and designed the scripting API’s
Hands on experience with ACE report handling and best practices
Homepage Administration, Email Notifications, Inbound Email actions
Good knowledge in HTML, CSS, JavaScript, AngularJS and Bootstrap
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$6/hr
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