Kim Davies
Ripponlea, Australia
Head of Customer Experience & eCommerce
5
1 project delivered
Local Time - 04:22 AM
About Me
An authentic, pragmatic, outcome focussed leader with a proven track record in leading virtual teams in complex and multi layered environments.
My success includes mobilising teams and programs to deliver strategic and tactical business change.
I have a deep understanding in driving increased digital, cross channel and omni channel customer outcomes in line with Digital Roadmaps and Transformation Strategies.
My strength is engaging geo diverse teams to operationalise strategy from business case development and program mobilisation through design, delivery and benefits realisation.
I offer a unique blend of commercial and operational capability with significant experience in delivering step change that improves customer, employee and commercial outcomes across Retail, Contact Centre and Digital service channels.
Transformation / Customer Care / Voice of Customer / Program Mobilisation, Transition & Change Delivery
My Expertise
Explore & Appreciate my Work
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My Education
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Certifications
$70/hr
Total Earnings
$ 210
Projects Completed
1
Services Delivered
0
Buyer worked with
1
Feedbacks
1
Followers
Total Refund
0
Contest Completed
0
Member since
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