About Me
Ive been in the BPO industry for 6 years now handling Financial accounts and healthcare accounts. These are full time work. During pandemic, I experienced working from home on a graveyard shift. With the financial company I handled emails because when I was in Escalations Team while the Business to Business account, I handled both calls and emails.
I am also familiar with CRM app because we are using it while taking calls and documenting and managing accounts.
With proper training and instructions, I know Im all set.
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