About Me
Hi My name is Kevin Peralta you can call me Kevin. 31 yrs old. for my work experience Ive been in the BPO industry for about[removed]years handling different roles and account started as a customer service representative and collections agent in the united states then I was able to be a technical support representative well was able to handle level 2 technical support, fraud analyst for a financial account and Sales are all included for each acct. ,my most recent employer was Techlog Center Philippines you may know it as Asurion an ins1urance company for devices. during my tenure I was also able to handle admin responsibilities and Management. I was promoted as an SME and after 3 months I was promoted as a supervisor for the nesting agents that graduated training. I handled 4 teams in a span of 1 year. Im flexible and used to graveyard and shifting scheds. communication wise I have been handling customers for 12 years and all are US or international accounts.
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