Secunderabad, India
I have 5+ years of experience in customer support across chat, email,
Local Time - 01:26 AM
About Me
Hi, my name is Kevin Ponnappa. I have over 6 years of experience in customer support across chat, email, and voice, working with companies like Gravity Cybertech, Knoah Solutions, and Aegis. I’ve consistently delivered high CSAT scores, handled escalations, and received performance awards for service excellence.
Currently, I’m pursuing my MBA in HR, which helps me strengthen my communication and people management skills. I’m looking for a stable customer support role where I can use my experience to contribute to customer satisfaction and also grow with the company.
I’m an immediate joiner and committed to long term opportunities.
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