Kevin Guevara
Santiago de Cali, Colombia
System technician
Local Time - 02:40 PM
About Me
Provided customer support for 1 year and 6 months via calls, emails, and chats, using tools like Zendesk and Slack. Responsibilities included resolving inquiries, managing requests, and ensuring customer satisfaction while meeting key performance indicators such as response time and first contact resolution.
Developed skills in communication, problem solving, and multitasking.
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$9/hr
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