Keshav Sharma
Al Khobar, Saudi Arabia
ADMI
Local Time - 08:58 PM
About Me
Hello! My name is Keshav Sharma and I am a customer focused professional with over 3 years of experience in customer support and sales. As an Assistant Sales Manager at Zerodha Stock Broking Ltd., I gained considerable experience in handling clients demat and helped them understand the benefits. I also exceeded all standards as detailed in the employee agreement, ensured team accuracy requirements were met, and coached individuals to improve quality.
Prior to that, I worked as a Customer Support Executive at Transact Global where I conducted customer satisfaction surveys to understand areas of the companys services that needed improvements. I handled customer concerns and complaints in a timely manner and achieved all my targets, which led to a transfer to the Niyo process. Additionally, I have experience in handling customer concerns and complaints via email chat.
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$20/hr
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