Kenneth HOVEHISSI

COTONOU, Benin

4 years ago

EN FR Customer Service Representative _ VA _ Content Writer [SEO]

Local Time - 01:41 PM

Current Availability

Full-time : 30+ hrs/week

About Me

Hi,
Im Kenneth or Julius What you prefer, and I speak both English and French. Im a C DISC Style Person Detail oriented

I early started my freelancing career, and for the past five years, I have worked with many companies worldwide :

France SEONOV, Alanemma Publishing Group
Japan Gengo
Bénin JN Agency quoted by Forbes France.

Working on different timzeones helped me to be organized during my day and plan everything several hours before.

Im experienced in :

Telephone Customer Service
Chat Support
Email Handling
Data Entry and Technical support
Sales and Customer Care
E commerce Zendesk/Freshdesk Email Support
Shopify Customer Chat Service Support
Social Media Management Answering customers concerns
Checking Order Status
Internet research and Data Entry

Some Tools I master :
G Drive and Microsoft Office, Slack, Airtable, Shipstation, Zendesk, Asana, Shopify, Salesforce...