Kelyah Thomas
Roseau, Dominica
Customer asistant
Local Time - 08:14 PM
About Me
I have a strong background in customer service, with experience both in the aviation industry and in a call center environment. At the Douglas Charles Airport, I handled a wide range of responsibilities including answering phones, assisting with check ins, rebooking passengers, resolving baggage issues, and ensuring smooth arrivals and departures. Later, I worked at Clear Harbor, where I provided phone support and troubleshooting, which helped me build strong communication and problem solving skills under pressure. Across both roles, I developed an ability to stay calm, organized, and professional while helping customers. I’m now looking for a remote role where I can apply my customer support skills, contribute to a positive customer experience, and continue growing in a professional setting.
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$10/hr
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