
About Me
Remote Desktop Support L2 professional with experience in providing advanced technical support for Windows environments. Skilled in troubleshooting desktop, laptop, and remote access issues through tools such as Remote Desktop, VPN, and ticketing systems. Experienced in incident management, user access support, software installations, and system configuration while ensuring minimal downtime and high user satisfaction. Strong knowledge of Windows OS, Active Directory, and enterprise IT support processes.
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$3/hr
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