About Me
My name is Kathleen Otero and I offer a mix of Customer Service and VA services. I’ve been in BPO industry for almost seven years in a row, for three different positions. Previously, I was a Data Analyst and responsible to support healthcare providers and their patients by using AI technologies platform to complete confidential medical claims and audit clinical reports for accuracy and quality. An Incident Management Analyst also for few months, I was in charge in resolving incidents regarding ATM machines and create action items to prevent issues for possible re occurrence.
In my current role as virtual assistant, I support property management and sales department for numerous tasks and ensure smooth real estate transactions. I respond to request from colleagues and clients in a timely manner and I am adept in prioritizing multiple ongoing tasks.
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$5/hr
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