Alaminos, Laguna, Philippines
Collections Analyst
Local Time - 11:52 PM
About Me
My name is Kathleen, I am 28 years old and currently residing in the Philippines. I was previously working as a Collections Analyst and below entails my duties and responsibilities:
Monitoring accounts on a daily basis
Identifying outstanding account receivables
Investigating historical data for debts and bills
Taking actions in order to encourage timely payments
Resolving billing issues
Communicating with clients to discuss account statuses, charges, or discrepancies.
Reconciliation and data mining for each account invoices and collecting payments from clients.
Prior to my collections experience, I also worked in the field of Human Resources as Training and Development Staff.
• Drafting instructional manuals, onboarding materials, and other relevant documentation
• Orienting new hires to their function within the grand scheme, as well as established company norms
• Addressing skills deficits through tailored in house training
• Coordinating external training
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$10/hr
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