Karim S-Freelancer in Kyiv,Ukraine

Karim S

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, Ukraine

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Local Time - 06:43 PM

Current Availability

Part-time : 10-30 hrs/week

About Me


Hi guys!
I'm Karim Sattarov and you can find my work experience below:
°Teleperformance° October[removed]May 2019

*Customer support representative* October[removed]November 2018
• handling inbound and outbound calls;
• solving customer appeals by chat and mail;
• filling all information into CRM-system.

*Team leader* December[removed]May 2019
• managing team33 agents at the hub;
• monitoring KPI and SLA;
• cooperation with all departments of company;
• daily reporting;
• implementation of training process into Russian & Ukrainian markets


°Glovo° June[removed]August 2019

*Courier coordinator*
• manage real-time fleet capacity;
• lead the communication with the fleet for ongoing orders;
• monitor, anticipate and manage the live operations to ensure a great user experience.

°Level 5° October[removed]Current

*Account manager*

• reviewing various statements and transactions;
• preparing files with required documents;
• analyzing information in internal system.

Explore & Appreciate my Work


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My Education


Work Experience


$3/hr

Total Earnings

$ 0


Projects Completed

0


Services Delivered

0


Buyer worked with

0



Feedbacks

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Followers


Total Refund

0


Contest Completed

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