Karen Guillermo

I am Karen Guillermo. A professional customer service specialist and Sales Administrative Assistant with comprehensive experience resolving escalated customer complaints and issues.​
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I began my career as a Customer Service Representative at the Results Companies, now known as ResultsCX. After over four years of working in the Business Process Outsourcing BPO industry, I have learned to become responsible, reliable, and proficient. I knew the significance of hard work, teamwork, communication and the willingness to learn and accept criticism in a professional workplace and apply it to my everyday tasks.​ I am a strong support professional with a bachelor’s degree in Communication and Media Studies.

I am also skilled in Photography and Photo/Video editing, and I worked as a freelance photographer, which helped me enhance my collaborative skills.

I have strong interpersonal skills demonstrated through customer satisfaction and recognition awards and I am always open to everything an