Working with major Fortune 500 companies conducting on-site and off-site requirement analysis. Having been closely involved with the complete SDLC and Agile methodologies really help me give an extra dimension and depth of domain as a business analyst, that someone without an IT background may not have.
Professionally endowed with responsibility and reliability towards my job - great team player with excellent analytical and problem-solving skills. Excellent communication and management are my forte.
Excelled over the last few years gathering requirements, supervising the development, and maintaining iSky's Customer Experience Management CEM platform, ClearView, serving Automobile, Call Center, Banking industries in the USA, Canada, UK, and Europe.
Full understanding of the Software Development Life Cycle SDLC. Been involved from requirement gathering, analysis, design, implementation, testing, deployments, QA, to post-implementation Acceptance Testing for numerous projects.
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