About Me
I hail from Indore, Madhya Pradesh, and graduated in[removed]Amidst the COVID period, I pivoted towards government exam preparation. As lockdowns eased, I decided to explore new career avenues and landed my first job in Gurgaon with KocharTech Pvt. Ltd. in October 2022, as a Senior Product Support Executive. Joining the organization was exhilarating, marking the beginning of my professional journey. In this role, I honed my skills in customer engagement, reputation building, and communication refinement, particularly in navigating diverse customer scenarios. Handling inbound sales for Samsung USA, I diligently address customer concerns via calls, chats, or emails. Converting prospective customers into sales while upholding quality standards remains our top priority, contributing to the enhancement of Samsungs reputation.
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