Juliet Uwanuakwa
Lagos, Nigeria
Virtual customer service representative with advance experience
-
Local Time - 05:55 PM
About Me
I am a customer advocate who provided Customer and End User Help Desk Support documenting customers’ issues, check listing issues, and testing solutions to issues passed to the back end technical team.
With domain knowledge in a telecom company’s technical support and software testers’ certification Bootcamp training transitioned to front desk QA tester installing and updating and testing embedded software, documenting issues, and retesting fixes to ensure they are operational fit. As a QA tester with technical support experience, have an understanding of the system development lifecycle SDLC including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions, required for a customer advocate
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$15/hr
Total Earnings
$ 0
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