About Me
Hi! I’m Joseph Kennedy, a dedicated Customer Support Specialist & Virtual Assistant passionate about creating great customer experiences. I provide email, chat, and call support that’s fast, friendly, and professional. Skilled in Zendesk, HubSpot, Freshdesk, Intercom, and Gorgias, I handle tickets, order tracking, refunds, data entry, and CRM updates with accuracy and empathy.
I’m calm under pressure, detail oriented, and known for turning frustrated customers into loyal fans. I also manage scheduling, admin tasks, and social media engagement across Slack, Trello, and Google Workspace.
If you need a reliable, English fluent, and customer focused VA who can represent your brand with excellence, I’m here to help. Let’s build stronger customer relationships together.
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$9/hr
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