About Me
Customer oriented and tech savvy professional with nearly three years of experience as a Customer Service Representative and a strong academic background in Computer Science. Skilled in troubleshooting technical issues, resolving customer concerns, and delivering prompt, effective support across multiple channels. Combines strong communication and problem solving abilities with a solid understanding of software, systems, and digital tools. Known for maintaining professionalism under pressure, demonstrating empathy, and ensuring customer satisfaction. Eager to leverage both customer service experience and technical knowledge in a role that values both interpersonal and analytical skills.
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