About Me
Dedicated and customer centric Email Support and Call Center Agent with 3 years of experience providing high quality service in high paced environments. Demonstrated skills to manage a large volume of customer requests through email and telephone efficiently, professionally, and empathetically. Experienced in solving problems, ensuring customer satisfaction, and utilizing CRM tools for tracking and managing interactions. Effective communicator with a dedication to problem solving, service level agreements SLAs, and ongoing process improvement for support.
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$6/hr
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