Jonalie Lino
Quezon City, Philippines
Customer Service Associate / Virtual Assistant
Local Time - 01:41 PM
About Me
I started working in 2011 as a documentation staff for a local company. I answered phone calls, arranged deliveries and pick up, encoding each and every client's information on our database and update necessary details if needed. After 6 months, I got promoted as an Admin assistant to the Trading Manager. Main responsibility is to always update data on the website and arrange presentation for every meeting. I also do field work, meeting with some of the clients for closed transaction and for document purposes. After 2 years, I decided to change my path and started working in the BPO Industry. I've been with different accounts and different clients. I've worked with clients from Australia, Canada, US and UK. Most of my BPO experience are for customer service - phone calls and I had a 2 years experience as a technical helpdesk wherein I was transferred from phone calls to email to chat support.
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$9/hr
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