Janzses Abogne Clemente

Dear Hiring Manager,
I am writing to express my interest in a position within your organization where I can contribute my strong analytical, customer service, and leadership skills. With extensive experience in data analysis, quality assurance, and team management, I am confident in my ability to add value to your team.
Over the past six years, I have worked across diverse roles in the BPO industry, including Data Analyst, Quality Analyst, Team Captain, and Collection Specialist at Allsectech Manila, as well as Technical Support at Sitel and Customer Service Representative at Teleperformance. These roles have sharpened my abilities in data interpretation, process improvement, and client communication. I am also trained in Six Sigma DMAIC methodology, which has strengthened my focus on efficiency and continuous improvement.
I bring excellent written and verbal communication skills in English, proficiency in Microsoft Office and various software tools, and a proven track record.