Infanta, Philippines
Expert Cold Caller , property research and English tutor
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About Me
FREELANCE – VIRTUAL ASSISTANT: 2017 TO PRESENT
Provided support U.S Based clients in Real Estate business.
Cold calling, customer support and data entry.
OPERATIONS- TEAM MANAGER: Alorica Inc. Makati, 2017 – 2019 Feb
Develop production employees to achieve individual and team goals set by clients.
Product Specifics Support- provided support for billing explanation, technical troubleshooting for Cable Boxes and modems with Sales and Billing along with managing employees and handling some payroll tasks and deliverables.
CUSTOMER/TECHNICAL SERVICE REPRESENTATIVE/ SME/SALES COACH: Alorica Inc. Makati, From 2013 to 2017
Inbound/Outbound calls in regarding Customer Service including billing concerns along with Technical Troubleshooting for Cable TV, Internet and Phone service with Sales.
TRAINING TEAM APPRENTICE:
Facilitated up trainings and modules to production employees.
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$8/hr
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