About Me
HIRE ME! I see that you are in need of someone to man the customer service in your growing business. I can certainly help you with that and can start as soon as you want me to.
I am a perfect fit for the role as I have over 4 years of experience in Customer Service and have worked as an E COMMERCE Chat, Email and Phone Support. Primary tools used but not limited to were Shopify, Zendesk, Gorgias, Shipstation and Netsuite.
Below are processes that I am very familiar but not limited to with:
Handling customer concerns and complaints through phone calls, emails, and chat.
Processing replacements/refunds
Tracking/modifying orders
Cancellation requests and order processing
Communicating with suppliers
Completing Admin Tasks
Responding to Social Media inquiries
Troubleshooting
I am naturally a multi tasker, I have outstanding English skills both written and verbal. I am a quick learner, I can work remotely and efficiently at any time of the day and render extended hours if n
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$8/hr
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