John A.
Lagos, Nigeria
Writer | SEO Writing | WordPress | Shopify Guru| Upwork Top Rated
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Local Time - 03:41 PM
About Me
30+ Clients[removed]+ 5 Star Reviews
Upwork Top Rated
Freelance writer and customer service agent with a degree in English from the University of North Carolina. I have 10+ years experience as a writer and virtual assistant. I am a grammar guru, passionate about linguistics and always happy to take up those additional tasks as your virtual assistant.
I am proactive in resolving customers’ technical/support issues, via multiple channels, including but not limited to phone, Skype, emails, Zendesk, Desk, Intercom, social media, GoTo Meeting, Teamviewer and with remote support tools. I have worked on Woocommerce, Shopify, BigCommerce and WordPress, I have also worked on order fulfilment, product imports using Oberlo and Shipment tracking.
With a strong self-development culture, I consistently strive to improve the quality of my customer interactions.
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$5/hr
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