John A.-Freelancer in Lagos,Nigeria

John A.

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Lagos , Nigeria

Writer | SEO Writing | WordPress | Shopify Guru| Upwork Top Rated

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Local Time - 11:23 AM

Current Availability

Full-time : 30+ hrs/week

About Me


30+ Clients[removed]+ 5 Star Reviews

Upwork Top Rated

Freelance writer and customer service agent with a degree in English from the University of North Carolina. I have 10+ years experience as a writer and virtual assistant. I am a grammar guru, passionate about linguistics and always happy to take up those additional tasks as your virtual assistant.

I am proactive in resolving customers’ technical/support issues, via multiple channels, including but not limited to phone, Skype, emails, Zendesk, Desk, Intercom, social media, GoTo Meeting, Teamviewer and with remote support tools. I have worked on Woocommerce, Shopify, BigCommerce and WordPress, I have also worked on order fulfilment, product imports using Oberlo and Shipment tracking.

With a strong self-development culture, I consistently strive to improve the quality of my customer interactions.

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$5/hr

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