Johann Manlapaz
Malabon city, Philippines
Property Manager short term rentals
Local Time - 05:53 PM
About Me
I’m an experienced property manager and customer service professional with over 3 years in the Airbnb ecosystem. I started as a customer support specialist and later became a team leader for a dedicated Superhost support line, managing a team of 16–20 agents.
Currently, I work as a property manager for short term rentals, handling 25 properties. My main responsibilities include guest communication, coordinating cleaners and maintenance, managing claims and review disputes, and light bookkeeping. I’m highly familiar with tools like Hostfully, Hostaway, Turno, Notion, OpenPhone, Schlage, RemoteLock, Slack, and WhatsApp.
Organized, proactive, and guest focused I thrive in remote work environments and take pride in delivering smooth, reliable service for both hosts and guests.
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$4/hr
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