Delhi, India
Customer success | data analyst | Process mapping | MS excel
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About Me
Covid impacted..
Experienced Customer Service & Ops Manager with over 17 years of experience in Telecom, retail & ITeS sector. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Recently got laid off due to Covid-19 & actively searching for a job to support my family.
Can undertake any project related to customer relationship management, data analysis, MS Excel, Process re-engineering, data entry, etc.
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