With over 15 years of experience in the IT industry. I have a strong background in hardware and software troubleshooting. I have extensive knowledge of system and network administration, application deployment and testing.
Summary of Skills:
• Systems: Windows OSX, Windows Server Unix, Linux RHEL and Lotus Notes.
• Microsoft: Word, Excel, Outlook, Powerpoint, Share point and Visio.
• Networking: T1, DSL, Cable, MPLS, EFM, NAS, and firewall.
• Extensive knowledge on virus, spyware, malware removal and forensics.
• Web: Word Press, OptimizePress, Amazon Cloud, Digital Ocean, and Cpanel.
• Database: SQL, MySQL, Oracle, and Access.
• Virtualization: VMware workstation, VSphere ESX/ESXi, Oracle Virtual Box, and Hyper-V.
• LMS: Moodle, Oracle UPK, Learndash, and Author-It.
• PM Methodology: Agile, Scrum and Kanban.
• QA Experience: .Net applications manual testing and SaaS manual/automated testing Selenium SC/IDE.
• Helpdesk Platform: Zendesk, Zoho, Freshdesk and Remedy.