About Me
I am an enthusiastic customer service specialist. I have a background in Customer Service having worked in various industries such as Media, Fintech, Transport & Logistics and currently working in Manufacturing. With this strong foundation in understanding customer needs and solving complex problems, I can leverage my skills to deliver valuable insights.I have a keen eye for detail and the ability to identify patterns and trends in complex datasets. Im proficient in Microsoft Excel and Im continuously expanding my knowledge through online courses and self study. I am also skilled in analyzing customer feedback through customer surveys and customer behavior through trends and translating them into actionable strategies to enhance customer satisfaction.
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