About Me
I have a diverse background in customer service, sales, and appointment setting across various industries. As a Medical Service Representative, I handled patient outreach for appointment reminders and follow ups, ensuring effective communication between patients and clinics. In my role as a Customer Service Representative for Australian clients, I assisted with billing inquiries, resolved disputes, processed cancellations, and provided product guidance and upgrades.
As an Appointment Setter, I collaborated with U.S. based magazine editors to book interviews with professionals, managed lead generation, calendar scheduling, and follow up confirmations. My experience as a Sales Associate includes qualifying leads for solar energy, HMO services, and immigration assistance to Canada ensuring eligibility, handling warm transfers to closers, and assisting with document collection and payment processing
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