Jinchel Casugbo

I am a highly organized and detail oriented professional with expertise in order fulfillment coordination and exceptional customer support. With a proven track record in managing end to end processes of online orders, I am dedicated to ensuring smooth operations and providing outstanding customer experiences.

Heres how I can contribute to your business:

Order Fulfillment Coordination:
*Proficient in overseeing the entire order fulfillment process, from order placement to shipment and delivery.
*Ability to handle order tracking, resolve shipping issues, and provide proactive communication to customers regarding their orders.

Customer Support:
*A strong background in delivering exceptional customer support through various channels, including phone, email, live chat, and social media.
*Proven ability to promptly respond to customer inquiries, resolve issues, and provide product information with professionalism and empathy.
*Skilled in documenting customer interactions, tracking custom