Jimuel Ubando

My name is Jimuel Ubando Ive been with sales for 8years my experience is more focus on sales cold calling, prospecting , lead nurturing to pipe line management down to presentation , after sales work, in a daily shift I do outbound calls close to[removed]calls per day and I was also Customer Success Manager for a year with RingCentral, I was managing a portfolio of 150 high value customers with a combined annual contract value of $8 million, based on MRR of $4,000

I was responsible for managing contract renewals, and efficiently handled various customer requests by creating tickets for down sells, expansions, and refund appeasements to ensure a seamless customer experience. I usually work closely with clients to understand their needs, identify opportunities for upselling or cross selling, and
drive product adoption. I also do conducting a meeting such as Introduction if the is newly transition under my name and after that I set another meeting for a quarterly touch base for a Cade