My working philosophies are: 1 the client MUST be happy, nothing less is acceptable; and 2 meet all deadlines early, if possible.
I'm an experienced Accounts/Project Manager with 15 years experience in Call Centers and Business Process Outsourcing. I have worked for some name brands such as Sony, MSN, TMobile, TELUS, AT&T, Ring Central, and Google.
I have extensive experience with Account/Project management, and Client communications.
Things that you can count on me on:
Administrative Assistance - data entry, email handling, & research.
Customer Support - live calls or chat, inbound or outbound phone support, order processing, & email handling.
Design & Multimedia - text to audio transcription, voice-over, voice recording.
Writing - editing, creative writing, & proof reading.
Tools used: MS Office Word, Excel, Powerpoint, Outlook, etc. GSuites Google Docs, Google Sheets, Google Calendar.
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