Jessie Datinguinoo
Las Piñas, Philippines
Experienced Technical Support & Virtual Assistant | Customer Service S
Local Time - 09:24 PM
About Me
As an experienced Technical Support Specialist with nearly 4 years at VXI Global Solutions, I excel in delivering advanced technical troubleshooting, customer service, and admin support for diverse clients and teams. I have a strong background supporting leading telecom accounts such as AT&T and Verizon Wireless, working effectively in high volume environments and adapting quickly to client needs.
My career combines over 7 years in customer service with proven skills in issue resolution, product support, and effective communication. I am highly organized, detail oriented, and passionate about supporting clients with technical challenges—from remote helpdesk support to service desk administration.
Key strengths:
Technical Support Level 1 2: Troubleshooting, diagnosing, and resolving internet, data, and telecom issues.
Customer Service: Handling calls, emails, and chat inquiries, ensuring excellent customer satisfaction and problem ownership
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