Bohol, Philippines
Digital Marketing Specialist
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Local Time - 05:06 AM
About Me
*Digital Marketing Specialist
- Website creation and development
- Wordpress
- CRM
- Digital Marketing
- SEO
- SMM
*Technical Support Agent - Internet and Email Troubleshooting / Sales
*Customer Support Agent- Billing and Customer Account concerns/Sales/ Cable TV, Internet and Digital Phone support
*Escalation Agent - Took Sup and Managerial calls and assisted agents with queries and concerns. Did Chat and Floor support. Coaching and Product and Quality Training.
*OIC Team Lead - Coached/ Scrubbed agent punches. Product and Quality Training. Human Connection and Sales Coaching.
*Program Ready Trainer
*Associate Trainer
- Daily Admin Tasks such as Daily reports for Ops and Clients, Data Mining. Scrubbed Trainees everyday punches, Prepared and created training materials.
- Did Culture and Communications Training and Product Specific Training
- Did Sales Coaching/ Human connection Training.
- Call Listening and Quality Guidelines
- Created Lesson Plans, Job Aids, and Training Mate
My Expertise
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$10/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
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Total Refund
0
Contest Completed
0
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