Jessica Astorga

With over 4 years of experience in customer service within the e commerce space, I bring a strong track record of supporting both customers and business operations to ensure smooth, professional, and efficient service.

I’ve worked with various platforms including Shopify, ClickUp, Slack, QuickBooks, Canva, and Excel, giving me a well rounded skill set that allows me to handle inquiries, resolve issues, manage orders, and support backend operations with ease. Whether its responding to customer tickets, tracking orders, or collaborating with a remote team, I approach every task with a positive attitude, attention to detail, and a customer first mindset.

Known for being friendly, adaptable, and highly dependable, I take pride in creating great customer experiences that build brand loyalty and trust. I’m also a quick learner and always eager to improve systems and communication flows.

If you’re looking for a reliable, professional customer support specialist who can jump into your work