Lapu-Lapu City, Philippines
Email / Chat Customer Support Representative
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Local Time - 07:24 PM
About Me
To secure a position where I can effectively utilize my technical and customer service expertise .I have been working as a technical support/customer service representative for almost 8 years and my daily tasks enables to be more efficient when it comes to resolving technical issues like internet connectivity.I have also been trained on how to handle customers which helped me a lot on developing my customer service skills. My goal is to apply these skills for the development and betterment of the company.
Here are my areas of Expertise:
-Customer service
-Internet connectivity issuesWireless and Hardwired connection
-E-mail configurationClient emails, Webmail
-IP TV issuescable boxes
-VOIP issuesno dial tone,call quality
-Problem analysis, use of judgment and ability to solve problems efficientlytechnical issue
-Creating accounts for customersusing software provided by the account/company
-Managing Data
-Data Entry
-Basic HTML coding
-Amazon customer service
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$8/hr
Total Earnings
$ 0
Projects Completed
0
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0
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