About Me
I am a teacher by profession and I have written articles and edited newsletters in my years of teaching.
I have been in the BPO industry since 2005 handling various accounts which includes sales, financial and retail banking, order management, technical support and customer service. I have managed several programs in the course of my career, handling and supervising agents, analyzing calls and training new hires.
I have also experienced hiring and sourcing applicants, personally interviewing them to make sure that they are best applicant to meet the companies profile.
I also have experience in doing projects as remote project manager for different companies in the United States and Australia. I have already done multiple projects for over 5 years. I am also skilled in SEO, Digital Marketing and Copywriting.
I am a goal oriented person and I have experiences in dealing with clients over different channels. I am also proficient in several and a quick study in all aspects.
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$12/hr
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